Vision, Mission and ValuesGlobal Vision: Improve people's lives and preserve the environment
Mission: Creative solutions for our environment
Our brand’s mission is to provide creative solutions for our environment derives from the challenge expressed through our vision. Our core capabilities translate our brand promise into tangible solutions in each of their respective areas.
Our brand attributes are expressed through the daily commitment and achievements of the women and men who work for Veolia Environnement. These attributes link our identity to the solutions we deliver in response to our clients’ needs.
Veolia’s fundamental values - responsibility, solidarity, respect, innovation and customer focus, underline the foundation of its economic, social and environmental performance:
We are aware of the impact our everyday actions have in improving the living conditions of people worldwide. We never forget how our business affects our employees and society as a whole and base our actions on our understanding of the general public interest.
Our managers are expected to take full responsibility for the decisions they make in carrying out their duties and managing their teams.
At Veolia this value applies to relationships entered into with all stakeholders. Concretely, this value is expressed by developing solutions which enable us to provide essential services for everyone, which we consider to be one of our major social responsibilities.
This value guides the individual conduct of all group employees and is expressed by compliance with the law and the group’s internal rules and through the respect shown to others.
Our creative research and innovative technologies combine to ensure that we are continuously improving our environmental solutions, now and for the future. Improving quality of service and value for our customers is a priority, reflected in our constant willingness to explore new scientific frontiers.
- Customer Focus
Our ability to listen carefully and professionally, and anticipate and adapt to client needs reflects our commitment to building solid, lasting relationships.
Organisational Key FiguresGlobal
- Revenue: €24.96B
- Employees: 174,000
- 100 million people provided with drinking water;
- 63 million people connected to wastewater systems;
- 39 million residents provided with waste-collection services on behalf of local authorities;
- 779 district and local heating and cooling networks managed
Australia and New Zealand
- Revenue: A$1.34B
- Employees: Over 4000
- 68 water & wastewater treatment plants
- Over 100 waste management, resource recovery and industrial cleaning sites
- Provided water services for up to 3 million people
- Delivered waste management and recycling services for over 60,000 customers
Understanding our BrandThe word ‘Veolia’ is derived from the name Aeolus; and within Greek mythology, Aeolus was the ruler of the winds.
The brand team from within Veolia at the time however made a few changes to Aeolus, dropping the ‘us’ on the end in favour of ‘ia’, and, to heighten the air reference, adding a ‘V’ to the beginning, which is the first letter of the French word for wind or ‘vent’.
What does the circle symbol in our logo represent?The circle symbol in our logo is designed to represent three elements: continuity, a ring and protection. Essentially, the circle symbolises unity, and the focus of us (human beings) as key to bringing our company together. Further to this, the circle is used to represent our planet and the fragility of its richness and equilibrium.
The ring feature is about the relationship and union between the individual and the community. It is about the partnerships we build amongst each other and also between employees and the wider community.
Lastly, at the heart of our symbol is the representation of our people. The graphic at the base of our logo is representative of two arms coming together to enfold and protect.