Corporate Social Responsibility

Corporate Social Responsibility

Ensuring access to basic services, fair distribution of resources and conserve them for future generations are crucial challenges for our communities. Veolia works toward these goals on a daily basis by consistently monitoring our CSR and ambitions add to our appeal with all our stakeholders, which most importantly include our customers, our employees, and our investors. The way in which we integrate into our environment, support our employees, and keep up a dialogue with our stakeholders determines our right to operate and has an impact on our competitiveness.

CSR performance
This document sets out the key data on Veolia’s Corporate Social Responsibility (CSR) performance.

   Our ambition translates into 9 commitments with 12 key indicators and objectives for 2020. Collaboration at every level in the Group has clarified and identified the priorities in Veolia’s CSR strategy. This long-term approach to progress goes right to the very top of the company. 


Because global sustainable development is essential, because sustainable development in the regions we serve is the reason for our existence, and because the well-being of our employees determines our performance, we have chosen to build and present our commitments and our performance on the basis of these three aspects.
 

  • Resourcing the world

Day to day, our ambition is "resourcing the world" to address the major environmental issues: conserving natural resources, combating climate change and protecting biodiversity. We deliver on this ambition every day through a determination to manage the sites we operate in an exemplary way and to provide the most efficient and innovative solutions to our customers. Since 2002, Veolia has measured and controlled the impact of its activities on both the environment and public health. Its environmental management system (EMS) is completely transparent and includes around one hundred indicators. 

Environmental performance,
at the heart of Veolia's value creation

Business development New business models for cities Traditional municipal activities Dismantling Circular economy Mining, metals and power industries Oils, gas and Chemicals, industries Food & beverage, Pharmaceutical and Cosmetics industries Difficult pollutions Operational performance Reduce use of chemicals Reduce loss Recover process residues Energy efficiency Reduce unplanned downtime Optimise production capacity Stakeholders expectations

Environmental
Management
System



Measure and manage
the impact of the
Group’s activities
on
the environment

Deployed in all
the Group’s activities

Continuous
improvement
principle

CSR
commitments
2015-2020


9 commitments of which 3
are in favour of resourcing
the planet:
|

Sustainably
manage resources
|

Fight against
climate change
|

Preserve and restore
biodiversity
 

6 progress indicators
for environmental
purposes

Environmental
Objectives Plan
2016-2018


6 priority
actions

|

Manage
water resources
|

Recover
materials and energy
|

Reduce greenhouse
gas emissions
|

Energy efficiency
|

Air and water quality
|

Manage ecosystems

6 priority actions2016 - 2018 Recover materials and energy Reducegreenhouse gas emissions Energy efficiency Air and water quality Manage ecosystems Manage water resources OneMissionResourcing the world

 
 
Recyclage bouteille
Sustainably manage natural resources through the circular economy
Climat - fonte des glaces
Contribute to combating climate change 
Biodiversité - insecte
Preserve and restore biodiversity
 
  • Resourcing the regions 

    Our commitments to sustainable development
    PDF - 4.88 MB
    The sustainable development of our planet is a necessity. The sustainable development of the areas where we operate is our purpose. The wellbeing of our collaborators determines our performance. For all these reasons we have decided to build and present our commitments.

Veolia's business is characterized by its strong local roots and direct interaction with people’s everyday lives. The Group's expertise and its development of original support solutions helps it improve access to essential services across a broad spectrum of contexts and countries, meeting the expectations of the authorities who entrust Veolia with the management of their services. Efficient services enhance regional appeal and competitiveness.

In addition, Veolia seeks to deploy new relationship models with its stakeholders in order to jointly build partnerships that create value, support entrepreneurship and innovation, and maintain responsible relationships with its suppliers as part of a sustainable purchasing policy. In particular this includes incorporating sustainable development issues in the bidding process, evaluating the CSR performance of our suppliers and, through them, developing the local economic fabric. The societal value created is measured in the social reports and purchasing reports, the main indicators for which are given the CSR Performance Digest
 

Réunion de collaborateurs
Build new relationship and value creation models with our stakeholders
urbains - tokyo
Contribute to enhancing regional development and appeal
Eau
Provide and maintain services essential for health and human development

 

  • ​For the women and men in our company

Veolia’s prime responsibility is to ensure the well-being and fulfilment of its 163,226 employees. More than ever, in the context of a new, more integrated Veolia, the Group intends to fully assume its corporate social responsibility as an employer of choice for its employees and for the regions. Our commitment is reflected in the priority given to health and safety, through the attention paid to our employees’ professional development, through the action and commitment of our managers to social responsibility and through respect for and dialogue with our internal stakeholders.
Since 2001, the Group has many indicators world-wide that are collected through a single tool especially for social data. It helps to accurately identify the realities and operational practices in terms of human resources.

 
Laboratoire
Ensure a safe and healthy working environment
Réunion de collaborateurs
Promote the professional development and commitment of every employee
Diversité - collaboratrice
Ensure respect for diversity and human and fundamental rights within the company



EXTRA-FINANCIAL RATING
Annual and sustainability report 2016
PDF - 7.49 MB

Veolia is evaluated on its governance, human resources management, environmental performance, sustainable purchasing, and societal performance, through which it qualifies for inclusion in specialized stock-market indexes.