Corporate responsibility

Impact Report 2015-2016

About this report

Veolia is the global leader in optimized resources management. Operating since 20 years in the Africa Middle East region, our 9,900 employees present in 26 countries provide solutions to some of the greatest challenges of our time.
2015-2016 Impact Report Africa Middle East
PDF - 8.69 MB
This report has been created for our stakeholders: employees, customers, suppliers, regional and global peers, NGOs, governments and global investors.
You will get an overview of our 2015/2016 performance, read about our marketing and innovation highlights, and learn how we are preparing to meet the challenges of a changing world such as rapid urbanization, climate change and scarcity of natural resources. We will share how Veolia rethink relationship with natural resources so that water, materials and energy are valued as precious, limited resources to be protected and preserved. With a series of features and case studies, we will demonstrate the impact of our Resourcing the world strategy is having on people, planet and the communities.

Innovation is all about adapting to the needs of our markets through efficient and sometimes new business models. The digital economy has challenged the boundaries of traditional markets. While we are in a transition phase, these new emerging business models with high added value are the key to our future development.

Patrice Fonlladosa, President and CEO, Middle East and Africa

Our strategy

ME Strategy


Innovation: catalyst for growth

To carry out its mission to resourcing the world, Veolia defined objectives of development, which are based on a strategic plan, a growth plan and a marketing plan. The innovation process is essential in achieving these objectives.
2016 is the year of innovation for Veolia Africa Middle East. And with the involvement of our collaborators, we have identified four growth levers projects:
  • The innovation ambassadors
  • Revitalizing our partnership approach
  • Innovation LATAMO

Creating business value through partnership: Thinking bold with Enova

Established in 2002, Enova is a joint venture between Majid Al Futtaim Ventures (which is the growth engine responsible for developing new businesses that complement and reinforce the Majid Al Futtaim Group leadership in its core businesses), and Veolia. Enova benefits from Veolia’s global knowhow in energy management and Majid Al Futtaim’s local expertise enabling the company to enhance international best practices, giving them a local touch.
This long term partnership allowed Enova to become the leading Integrated Energy and Facilities Management Services in the Middle East. Enova services today 1.5 million meters square of retail space, 650,000 meters square of residential space and managing over 3,000 hospitality suites and has an impressive portfolio of integrated energy and facilities management services, spanning seven countries.

Facing climate change

Drinking water and sanitation, waste collection and treatment, power distribution... Access to essential services is one of the cornerstones of economic development and poverty reduction. The impact of climate change on access to essential services is a stake, which Veolia took the measure.
In the Middle East, the expected scarcity of resources has led to a real awakening. And this especially as, for example, although approximatively 5% of the worldwide population lives in this area, it includes less than 1% of the water resource available on the planet.
In the Middle East, water resources are indeed very limited, however they may become unlimited if recycled into raw materials. This is the key issue of wastewater management and recovery. Our two plants in Abu Dhabi and Al Ain, Abu Dhabi, treat each day 430,000 m3 of wastewater. The treated water is then used to irrigate both crops and green spaces. Sludge is also recycled, for example into bioplastics (cellulose). This represents substantial savings for the local authority and enabled it to launch a major reforestation programme.
Abu Dhabi Wastewater


Efficient waste management solutions in the Sultanate of Oman

Beah Oman Contract
Oman Environmental Services Holding Company, Be'ah awarded the consortium Veolia and Al Ramooz National LLC (Oman) a contract for waste management in the Sultanate of Oman.
Be'ah Strives towards a vision to conserve the environment of a beautiful Oman for future generations.
The contract will include collection, transportation, and landfilling for the North West Region of Oman for municipal waste and will benefit more than 250,000 inhabitants. Veolia will act as the
technical leader of the contract and will operate two Landfills, whereas Al Ramooz will be in charge of the waste collection and the development of a Material Recovery Facility (MRF).


People of Veolia

According to a recent LinkedIn survey (2015), 53% of people said they “would entirely rule out accepting a job offer from a company with a reputation for having poor job security, dysfunctional teams, or poor leadership.” Meaningless to say that if companies have a poor employer brand, they are losing out on top talents.
Inspired by the “Humans of New York” initiative launched by Brandon Stanton in 2010, Veolia Africa Middle East launched at the occasion of the International Women’s Day 2016 a digital communication campaign featuring its employees and how they are contributing to the company mission: Resourcing the world.

Discover all the People of Veolia of the Middle East HERE