Veolia Spring Farm Resource Recovery Park
Due to extreme weather on Australia's east coast and exceptional volumes of waste, your collection services are disrupted, and recycling services may not occur at present. Our frontline teams are working hard to resume normal services as soon as we can. In the meantime, supporting essential services like hospitals, nursing homes, schools and businesses generating food/wet waste is our priority.
For any urgent assistance, such as an overflowing bin causing a health or safety risk, please call customer service on 13 13 35. For any other requests, we encourage you to email us until further notice.
We apologise for any service disruptions and thank you for your patience during this time.
Contact Spring Farm Resource Recovery Park
General Enquiries: 13 13 35
Monday: 6:00am - 4:00pm
Tuesday: 6:00am - 4:00pm
Wednesday: 6:00am - 4:00pm
Thursday: 6:00am - 4:00pm
Friday: 6:00am - 4:00pm
Saturday: 8:00am – 4:00pm
Sunday: 8:00am - 12:00pm
For information regarding opening hours, fees, acceptance criteria or other site-specific information, please submit our online enquiry form link to page named ‘contact us’) or call Customer Service on 13 13 35.
What is on site at Spring Farm
- Advanced Resource Recovery Technology (ARRT) Facility
- Material Recycling Facility
- Closed Richardson Road Engineered Landfill
- Community Reference Group
- Public Drop-off
Spring Farm ARRT Facility
- Small businesses
The Spring Farm Advanced Resource Recovery Park (formerly Macarthur Resource Recovery Park and originally Jacks Gully Waste and Recycling Centre) spans 38 hectares and over 100,000 cars and trucks use the park each year.
It consists of a number of linked areas for processing of mixed solid waste (MSW) and organic material.
The facility incorporates:
- An anaerobic digestion facility and electricity plant;
- A tunnel composting facility or organics processing; and
- A mechanical pre-treatment area, where non-organic materials are removed from MSW, leaving the organic material ready for further processing at the nearby Kemps Creek SAWT ARRT Facility.
For a detailed guide to accepted waste and applicable fees at individual Veolia facilities across NSW, please download our NSW Waste Charges and Services booklet.
Spring Farm Material Recycling Facility
Materials Recycling Facility (MRF) is like a giant factory where the recyclable materials that are collected from homes and businesses are taken to be sorted into different types or “streams” such as paper, plastics and aluminium for sale into local and overseas markets, and a resource recovery area for public drop off.
Through its council collections contract, the Spring Farm site currently services more than 104,000 households in four adjoining council areas.
Spring Farm MRF
Site not open to public
Accepted waste types:
- Commingled waste
Richardson Road smart cell® technology (closed)
Located at Veolia's Spring Farm Advanced Resource Recovery Facility site, the Spring Farm smart cell® is a solid waste, non-putrescible smart cell® operating on a site of approximately 84 hectares. This landfill not accepting waste anymore.
The Spring Farm Community Reference Groups (CRG) meets regularly to discuss the operations of the Spring Farm Advanced Resource Recovery Park, modifications and improvements to facilities, feedback on environmental matters and other related topics of interest.
For more information visit our Community Reference Groups page.
Environment and Safety
At Veolia we take our responsibility to the safety of people and the environment seriously.
All visitors to Veolia facilities must observe site safety requirements, including wearing enclosed footwear at all times.
Veolia Environment Report Hotline
Veolia has a dedicated Environment Report Hotline for anyone living, or working, near one of our facilities in New South Wales and Victoria.
The hotline has been set up to receive feedback on environmental matters which are sometimes associated with recycling and waste management facilities – like odours, noise, dust and mud tracking.
This service is available 24 hours a day, 7 days a week. Your call will always be answered by a real person - not just an automated message - who will enter your feedback and forward it immediately to the staff at the facility. This allows us to take immediate action to determine the cause of any concerns you may have, and gives us the best chance of rectifying the situation quickly.
A Veolia employee will endeavour to contact you within 24 hours with feedback on your report.
To provide your feedback, please call:
NSW/VIC - 1800 ENV REP (1800 368 737)