To ensure we design the most suitable waste solution for your needs, Veolia offers site waste assessments, where our account representative can visit your location and evaluate your current waste volumes, waste area and your bins and equipment being used.
Once we have an objective understanding of your needs, we will then tailor a service delivery schedule that is in line with your volumes, business hours and more to ensure minimal disruption to your day-to-day operations.
Why choose Veolia for your waste service delivery?
Above all, Veolia places compliance across health, safety, environment and quality as the most important aspect of our service delivery, ensuring everyone’s safety at all times.
Veolia has has a structured pricing management structure, which ensures you are entering a fair service delivery contract at all times. Note the type of contract offered will highly depend on your business size, in addition to government guidelines.
Our 24/7 dedicated hotline, 132 955, can process all of your day-to-day requests, while our account representatives and managers are available to answer any questions you may have in relation to your broader service delivery, landfill diversion, environmental reporting and other more strategic concerns.
In order to remain compliant in our service delivery and operations, Veolia is obligated to track all waste forms from collection to disposal, and are happy to make this data available to all of our clients. For clients requiring more complex data analysis, we now have an online portal, where all stakeholders can track their waste in real-time.
We offer a number of different educational toolkits as well as face-to-face training as part of our regular service delivery to ensure you and your stakeholders know which stream to place in which bin.
Veolia has an equipment team within all of our service delivery hubs, and this team is responsible for planned and unscheduled maintenance of all of Veolia’s waste collection and recycling fleet and equipment. They are also responsible for helping our national procurement team secure new equipment and/or modifications of our existing bins and fleet to make sure we meet our customers’ needs.
Still have questions?
Learn more by submitting an online enquiry to our customer service team or by calling us at 132 955.
In New Zealand:
Learn more by submitting an online enquiry to our customer service team or by calling us at 0800 325 542 in New Zealand.