Contact Us

Veolia is committed to providing the highest level of customer service. Whether you are looking for information relating to our services, have a service comment, are looking for a new career, or want information on our sustainability performance, use one of the contact options below to get started.

Veolia has offices in locations across Australia and New Zealand. For a list of our locations, please click here.

For our Australian customers, who have an account question, want to speak to a solutions expert, or make a service enquiry.
For our New Zealand residents and customers, please submit enquiries through this dedicated page and our team will respond to you.
Papakura Customers, please find all the information you need and contact information on our dedicated Papakura site.
To contact a member of our press team, follow this link

If you'd like to submit a request for a change to your service frequency or amend/alter your services, submit your details below
For Australian Solid Waste Customers, who have less than 10 contracts - you can register to manage your waste services through the Customer Hub.
Click the link below to access your services or call 13 13 35