Contact Us

Veolia is committed to providing the highest level of customer service. Whether you are looking for information relating to our services, have a service comment, are looking for a new career, or want information on our sustainability performance, use one of the contact options below to get started.

Veolia has offices in locations across Australia and New Zealand. For a list of our locations, please click here.

For our Australian customers, who have an account question, want to speak to a solutions expert, or make a service enquiry.
For our New Zealand residents and customers, please submit enquiries through this dedicated page and our team will respond to you.
Media Enquiries
For all media enquiries contact:
Valeria Cheglov
Head of Communications and Public Policy
E: [email protected]
Ph: 0438 494 351

If you'd like to submit a request for a change to your service frequency or amend/alter your services, submit your details below
For Australian Solid Waste Customers, who have less than 10 contracts - you can register to manage your waste services through the Customer Hub.
Click the link below to access your services or call 13 13 35