Speak to us in New Zealand

Veolia provides high quality water and wastewater services which meet the needs of the Auckland community. Our team can assist you with:

  • Meter reading, billing and collection of revenue
  • Customer services
  • Operations and maintenance of water supply and wastewater collection
  • Planning, design, construction and finance of new infrastructure.

Enquiries about stormwater drainage should be directed to Auckland Council.

Contact Us

Our customer services team is available during the office hours below (except on statutory holidays). We aim to answer your calls promptly and provide follow up calls within 24 hours. We always welcome your feedback: Please contact us with any concerns or ideas you may have for improving our service.

Telephone: (09) 295 0515
Fax: (09) 296 2632
Emergency services (24hr): (09) 295 0515
Email: papakura.services@veoliawater.co.nz  

Visit Us

Veolia Water
107 Great South Road, Papakura
10am to 5pm Mondays,
8.30am to 5pm Tuesdays to Fridays,
Statutory holidays – closed


PO Box 72-243 Papakura 2244 Auckland