Veolia believes in taking a collaborative approach to all contracts and always abide by the following:
Being open and honest in all communications
Proactive informing and engaging with parties early, identifying, receiving, resolving and reporting on all issues, complaints, inquiries and compliments, and ensuring they remain fully informed at all times
Being responsive - responding to all contact in a timely manner
Being sensitive - recognising the needs of other parties
Being reliable - honouring all obligations and ensuring all commitments made are met
Being responsible - ensuring that every effort is made to resolve issues to the satisfaction of all involved.
Contact us today to learn more about Veolia’s contract management for hazardous waste services.