The commodity market in Australia and New Zealand is highly dependent on a range of conditions such as distance from end-market e.g. Box Manufacturing Mill (cardboard & paper), consolidation points for export, as well as supply and demand.
Veolia traditionally works on an open-book process that reflects the total rebate paid for product less a handling fee both as a percentage rate. In this case, Veolia would propose a 75% split to the client and a 25% split retained by Veolia.
The open-book percentage split ensures that Veolia has strong motivation to achieve the highest possible rebate.
In terms of how those rebate rates would be determined and the frequency and method in which we would deliver, it would be highly dependent on the material as well as current market rates. The documentation to be provided will depend on each situation, and we will assess on a case-by-case basis.
How can I learn more about receiving rebates for my recyclables?
There are a number of considerations, so we suggest you contact one of our customer service centre team members to ensure you are given the correct response given the market state.
In Australia:
Please submit an online enquiry to our customer service team or call us at 132 955.
In New Zealand:
Please submit an online enquiry to our customer service team or call us at 0800 325 542.