[     Business case listing ](/en/achievements "  Business case listing")



 

 

 

## COMPREHENSIVE MANAGEMENT OF ALL TYPES OF WASTE

In 2005, Veolia signed an industrial cleaning and environmental services contract with Tomago Aluminium. Since then, the Group has managed a host of services at the site of Australia's biggest foundry. Examples include grouped services such as high-pressure washing, vacuum loading, materials sorting and recycling and various ancillary services for smelting operations; waste management and resource recovery, including the removal of production process waste for recycling & recovery, collection of non-hazardous and recyclable waste and hazardous liquid waste; routine facility [maintenance](http://www.industries.veolia.com/fr/glossaire/definition-maintenance); and services for refractory installations, including withdrawal of the potline and casting ladles, installation and commissioning.

Veolia also delivers Integrated HVAC (Heating, ventilation and air conditioning) services including on-site mobile plant monitoring. Within 2012, Veolia entered in an agreement with Tomago for future on-site water recycling and reuse infrastructure.

## CLOSE MONITORING OF PERFORMANCE INDICATORS

To ensure service quality and coordinate with the customer, Veolia introduced a number of key performance indicators, which are reviewed monthly with the main stakeholders. This performance reporting highlighted the partnership's operational excellence and has received a number of awards for outstanding safety and environmental quality. Veolia was honored as a "leading supplier" for the quality of its services as a whole.

**Brett Jones**  
Director, Tomago Aluminium/Veolia contract

> *"This comprehensive partnership enables us to rise to the day-to-day challenge of offering Tomago Aluminium the same level of safety and quality for all the services we provide at the Newcastle site."*

## Customer benefits

- A single contact for facility management
- A strict set of key performance indicators
- Employee safety
- Environmental footprint management

## Solution

- Multitechnical and multisite maintenance

**Learn how Veolia is resourcing the world**  
[> See how we’re working to save water and energy](http://www.veolia.com/en/node/2326)



 

 

 



 

 

A partnership dating back more than 10 years



 

 

 

 

 

 





Lower management costs