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Waste management

Veolia specializes in the management of both liquid and solid hazardous and non-hazardous waste. Its expertise spans the entire waste lifecycle, from collection to recycling, in order to recover end products as materials and energy.
 
Logistics and reverse logistics
Logistique et logistique inversée

Collection, the first stage in waste management, is increasingly becoming a question of logistics.
Veolia is developing innovative solutions to make collection more efficient by limiting environmental impact and encouraging sorting at the source to increase recycling rates. 

Urban integration and performance
Veolia is developing innovative technical solutions and forming partnerships with experts in order to provide its customers with multiple collection systems tailored to their regional and economic needs.
 
Since 2011 in France, Veolia has been developing vacuum collection systems (similar to the systems successfully installed in northern European countries) and providing other efficient and eco-friendly collection methods, such as the “hippomobile” horse-drawn collection service. The company is also using new compressed-air, green-fuel and hybrid-engine vehicles and developing alternative waste transportation modes, such as waterway and railroad.
 
In response to the new challenges faced by its customers, Veolia has redefined its products and services to better suit the requirements of each region –  the needs of dense inner city areas differ greatly from industrial and commercial areas and urban residential areas  for example –  while maximizing performance.

This approach makes it possible to tailor collection services to local needs through a combination of door-to-door collection, collection from central containers and reverse logistics solutions that meet the needs of both communities and businesses.
 
Reverse logistics
 “Loginwaste” is a reverse logistics or return logistics waste collection service introduced by Veolia in Nantes (France) in February 2014, in partnership with the Greater Nantes conurbation community, transporters and local retailers’ associations. This model has proved to be a win-win for all involved: retailers and small companies have packaging collected when it best suits them; transporters optimize their rounds by developing an additional service that makes use of the previously empty trucks on their return to base; Veolia collects recyclable materials; and the local authority supports a project that reduces urban congestion and maintains the city’s attractiveness.
 
Incentive pricing
Veolia has developed incentive pricing that is proportional to the volume of residual waste collected from each household. This encourages sorting and recycling, reduces the volume of household residual waste, increases recyclable waste collection rates and helps limit service costs.


Solutions:
  • Conventional collection of non-hazardous waste
  • Pneumatic collection of household waste
  • Alternative collection methods
  • ​Reverse logistics: customized services for industrial waste collection
Urban cleaning services
Propreté urbaine

Urban cleaning services play an important role in maintaining the attractiveness of cities.
Urban areas that depend on tourism are particularly vested in maintaining clean streets and public spaces, and have come to see urban cleaning as a key factor in promoting their image.
 

Cleanliness, performance and civic-mindedness
Veolia’s urban cleaning services are based on performance commitments.
These services, which can be provided 24/7, combine collection solutions using clean vehicles, cleaning services using latest-generation low-water and low-energy equipment, and on-demand collection services to combat waste dumping in public spaces.
Residents can use mobile apps to let the urban cleaning service know where waste has been dumped, in order to ensure a rapid response.
Awareness and communication programs are also available for cities to help raise community awareness about respecting their urban living environment. 


Solutions:
  • Maintenance of public spaces
  • Urban cleaning
Separating waste flows
Tri et séparation des flux matière

As a stakeholder in the circular economy, Veolia makes materials recovery and recycling one of its priorities. The more similar waste is in terms of quality, the easier it is to recycle, because more homogenous waste yields results closer to the original raw materials.
For this reason, Veolia has developed innovative technical solutions to make it easier to identify, separate and prepare the materials in waste, and increase recycling and recovery rates.

High-performance sorting
Veolia develops high-performance sorting centers for non-hazardous industrial waste and recycling that guarantee recovery rates above 50%. Developed by Veolia, the patented Sequential Adaptive Loop Technology (SALTO), fully deployed at many sites, increases sorting line productivity and performance.
In this way, it is possible to produce high-quality secondary raw materials that comply with businesses’ industrial and economic requirements.
 
Remote-controlled sorting
Veolia’s latest innovation ready for roll-out is a remote-controlled sorting process that refines the materials sorting process even further, making it possible to achieve recovery rates in excess of 95%.
The remote-controlled sorting system is installed downstream from the main sorting line. After separation, the material is continuously filmed on the refining conveyor and an operator uses a touchscreen to monitor the quality of the waste stream and simply eject any unwanted material, which is then directed to a different stream.
 
Material purity
Veolia has developed a unique process that recognizes and extracts all plastics from dismantled waste electrical and electronic equipment (WEEE). It produces secondary raw materials with a purity level above 99%.
Using this major innovation, Veolia enables its industrial customers to develop closed-loop materials recycling.


Solutions:
  • High-performance sorting and remote-controlled sorting
  • Specialized sorting: plastics, WEEE and metals
Materials recovery
Valorisation matière

The recovery of materials helps conserve primary natural resources by turning waste into replacement energy products. By developing recovery solutions that provide its customers with certified secondary raw materials, Veolia has become the benchmark producer of renewable resources.

WEEE
Veolia’s patented process uses several different technologies to identify and extract all plastic materials from waste electrical and electronic equipment (WEEE) before grinding them into 10-millimeter pieces. Veolia’s industrial solutions combine flexibility and diversity while ensuring exemplary treatment traceability and achieving high recovery rates.
 
Plastics
The industrialized sorting process developed by Veolia identifies, separates and certifies the various types of plastics.
Veolia is able to guarantee recycled plastic material purity rates that exceed 99%, allowing manufacturers to install closed-loop recycling that significantly reduces their raw material supply costs.
 
Material and liquid effluent recycling
Veolia offers recycling solutions for metallic sludge from the automotive industry that combine recovery of metallic fractions with regeneration of high-value machining oils.
In this same industry, Veolia has attained such high-quality results in the field of solvent regeneration that it can provide its customers with a comprehensive service: it supplies the products used in the paint shops, collects used solvents, and regenerates them for reuse.
 
Compost
In order to improve the quality of organic soil conditioners, Veolia applies the Aerocontrol process at the composting facilities it operates. This process speeds up compost maturation while ensuring a homogeneous fermentation process.
 

Solutions:
  • Recovery and production of secondary raw materials
  • Production of recycled materials
  • Production of compost
  • ​Solvent recycling
Waste-to-energy
Valorisation énergétique

Veolia supports the growing demand for renewable energy and, wherever possible, develops solutions to supply green energy to its customers.

Heat
The energy generated by the combustion of non-recyclable waste produces electricity and heat for either local industry or domestic energy needs. Waste-to-energy therefore helps conserve fossil fuels, limit greenhouse gas emissions and reduce the volume of waste sent to landfills.
At all its waste-to-energy facilities, Veolia applies the standards established under European regulations, including compliance with threshold values for flue-gas emissions. 

Biogas
The development of efficient operational techniques and the systematic use of biogas have sharply increased the recovery of the biogas given off by waste fermentation. Veolia has patented an automated management system for biogas collection networks called Methacontrol®, which is used to continuously adjust the collection network’s operation. This process significantly increases the quantity of biogas collected compared with a manual adjustment method.
Veolia has also developed anaerobic digestion systems: dry for municipal waste, and wet for waste from the agricultural and food processing industries.
 
Solid recovered fuel
Veolia is involved in developing the sector for solid recovered fuel (SRF), also known as refuse-derived fuel (RDF). SRF is dry, non-hazardous waste that can be used as a fuel for co-incineration in facilities such as cement works furnaces. SRF provides a way to recover a significant fraction of municipal waste or non-hazardous industrial waste while at the same time meeting industry’s growing demand for energy.


Solutions:
  • Biogas recovery
  • Heat recovery
  • SFR recovery 
Decommissioning
Démantèlement

The process of decommissioning industrial facilities and mobile objects (aircraft, ships, trains and oil platforms) at the end of their working life poses economic, health and environmental challenges that require two complementary forms of expertise: the ability to decommission and deconstruct a site or object for easier management, and the ability to recycle the resulting waste and clean up ground pollution. 

Backed by considerable expertise in both these areas, Veolia can offer decommissioning project management services to ensure a better environmental, health and financial outcome. It does this by more accurately anticipating how the waste generated by decommissioning and dismantling a site or object can be recovered and treated.
 
Veolia offers the full range of services that may be needed: logistics, deconstruction, asbestos removal, waste profiling and reduction in waste volume, recovery of recyclable materials, treatment of both hazardous and non-hazardous residual waste, soil remediation and site restoration, traceability and monitoring, and more.  




Solutions:
  • Project management and engineering
  • Dismantling
  • Profiling of materials and liquid and solid waste
  • Asbestos removal
  • Materials sorting, packaging and recovery
  • Hazardous waste management
  • Treatment of non-recyclable waste
  • Land remediation
  • Site rehabilitation
  • Water treatment
  • ​Traceability and reporting 
Waste-related awareness raising
Management et capital humain

As a partner to the regions in which it operates, Veolia contributes to initiatives that spur local development, guided in its actions by concern for the community. 

Partnerships
Developing alliances with local partners. Veolia collaborates with local organizations to provide mediation and dialogue, preservation of natural resources and educational campaigns in the community. These actions have a positive impact on employment and improve the quality of the public service provided.

Support for integration into the community
Promoting social reintegration through employment. Mindful of its community responsibilities, Veolia has developed partnerships worldwide with social service and employment aid organizations to help those on the margins of society find work that will reintegrate them into the community. Veolia campuses offer training curricula for updating old skills and acquiring new ones in specialized fields relating to the environment.
At the same time, Veolia has pledged to work with socially responsible subcontractors and calls on numerous organizations in the sheltered employment sector for a variety of projects.

Recycling and the creation of community-minded jobs 
In 2012, Veolia Environmental Services and ELISE (Local Enterprise for Initiatives to Serve the Environment) signed a five-year partnership to increase the amount of office waste paper collected and recycled. The goal of the partnership is to collect 50,000 tons of office paper annually and create nearly 500 jobs for people with disabilities or employment difficulties. By drawing on Veolia Environmental Services' 98 branch offices, this partnership will help to create a network of community integration organizations throughout France by 2015.


Solutions:
  • Dialogue with stakeholders
  • Integration through employment
  • ​Incentive-based pricing 
Human Resources
Ingénierie sociale et sociétale pour la gestion des déchets

By the very nature of its activities and organization, Veolia plays an active role in the community alongside regional governments, businesses and residents. As a multi-local business, Veolia ranks among the largest private local employers, and its workforce lives and works within the same community. This proximity to its customers not only helps Veolia respond more quickly to customer concerns, but is instrumental in strengthening ties between Veolia, municipal authorities and community residents.

A major force in bringing jobs to the community
In order to ensure optimal service quality, Veolia employees must be responsive to and thoroughly familiar with the regions in which they work. For that reason, Veolia draws its workers from the surrounding community. As a result, the company provides a boost to the local economy in each region where it operates.
 
Training and apprenticeships
Training is an important part of Veolia’s corporate culture, as reflected in its network of 21 campuses and learning centers in 12 countries. The company’s training policy is guided by two major principles:
  • expand the skills of Veolia employees in the fields of logistics, waste-to-energy and recycling;
  • help Veolia’s customers – both private businesses and local municipalities – grow and operate more efficiently.

Solutions:
  • On-the-job training
  • Management
  • ​Transfer of personnel and skills management
Reducing impact on the natural environment
Maîtrise des impacts sur le milieu naturel

Municipalities and industrial firms are required by law to manage their environmental footprint. Veolia helps them do this by developing methods to assess and monitor their impact on the environment. Using these tools, municipal authorities and manufacturers alike can make a commitment to sustainability in their operations.

Carbon footprint
Reducing greenhouse-gas emissions is becoming a priority for the majority of Veolia customers. Many are seeking ways to assess and reduce their carbon footprint more effectively.
To address this growing concern as part of its service offerings, Veolia designed an in-house tool – the GHG Tracker – for  calculating the carbon footprint of the waste management services it provides to its municipal, industrial and commercial customers in France and worldwide.
The GHG Tracker covers every phase of the waste cycle, from collection and transport to processing and recovery.
 
Biodiversity
Preserving biodiversity is a three-pronged task that involves profiling the existing ecosystems at operating sites, modifying facilities and protecting or reintroducing natural species and habitats.


Solutions:
  • Carbon footprint assessments and reduction of greenhouse-gas emissions
  • ​Preservation of biodiversity