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Our “Impact 2023” strategic program

Our planet and society today find themselves at a historic turning point.

Never before have we been so keenly aware of the environment and climate emergency, and the impact they have on people’s lives, especially the most vulnerable populations. We strongly believe in the need to work together to develop tangible solutions that protect our planet. We are duty-bound to take action.

 

Be the benchmark company for ecological transformation

Veolia is ready to fully face up to its responsibility and play its part in helping society rise to these emerging challenges.

  • Both the mission we set ourselves to resource the world and our purpose translate our unwavering commitment to creating a positive impact on the planet. Indeed, we have been working to uphold these ideals for over 160 years. Never has this commitment so well reflected the expectations and needs of all our stakeholders.
     
  • Building on the success of previous plans, which put the company back on the track to profitable and sustainable growth, Veolia has never been so well positioned to strengthen and intensify its action.

"Awareness of environmental issues leads to the mobilization of youth and citizens-consumers. To meet these challenges, Veolia has crucial know-how to provide solutions." Antoine Frérot, Chairman and CEO, Veolia

Impact 2023: four strategic movements within Veolia

1. A multi-faceted performance

We elevate our ambition by committing to multi-faceted performance. That means we focus equally on the various types of performance, including financial performance, commercial performance, social performance, societal performance and environmental performance, all of which complement one another and form a virtuous circle.

Veolia has publicly committed to 18 tangible performance indicators, which cover the five types of performance. The fulfillment of the objectives will be regularly audited and evaluated by a third-party organization. This provides the basis for the variable compensation awarded to Veolia executives.

2. Develop operations where we boast specialist expertise

We are stepping up the pace of growth of our most complex operations, where we boast specialist expertise to bring about the environmental transition.

3. Reinvent our core business activities

We reinforce and reinvent our core business activities to enhance their impact and performance.

  • We enrich our water and wastewater services, including innovative sludge management solutions and inclusive solutions to improve access to water, and we reinvent our way of working and deploying our services with our stakeholders, such as governance and consumer relations.
  • We transform the collection of non-hazardous industrial waste, for example through new digital services and a pricing policy established according to the quality of raw materials.
  • We modernize and diversify our energy grid business by transforming coal-powered heating networks through the use of green energy, deploying new services for electricity grids and developing mini heating or cooling networks.

4. Imagine innovative solutions for tomorrow

We imagine and develop innovative solutions to anticipate and satisfy the essential needs of tomorrow.

We develop the answers to emerging needs in:

Our new Impact 2023 strategic plan has a high ambition: to make Veolia the benchmark company for ecological transformation.
Antoine Frérot,
Chairman and CEO of Veolia

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