Are you a Veolia customer and need to change your waste service for the holidays?
With the end of year holiday period fast approaching, we understand some businesses might be closing or have limited service needs throughout the holiday period. If you will be closing over the holiday period and do not need your usual service or you require replacement services, please take a moment to consider your waste service needs and let us know your needs by completing the form below.
If you do not have a service on a frequency collection, or don't require any changes to your current schedule, there is no need to complete a form. We will continue to service your business as normal unless otherwise advised.
Veolia operational schedule
During the public holidays, our customer service teams and operating days vary. There will be changes to our operational service schedule throughout December and January.
To serve you better, please click on your relevant region below to find the updated operating days and services.
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VictoriaView our operational hours
Melbourne Metro
22/12/23
23, 24/12/23
25/12/23
26/12/23
27 - 29/12/23
30/12/23
31/12/23
01/01/24
02 , 04/01/24
26/01/24
Open
Open - Limited services
Closed
Open - Limited services
Open
Open - Limited services
Closed
Open - Limited services
Open
Open - Limited services
Shepparton
22/12/23
23 -26/12/23
27 -29/12/23
30 -01/12/23
02 - 04/01/24
26/01/24
Open - 8am - 5pm
Closed
Open - 8am - 5pm
Closed
Open - 8am - 5pm
Closed
Morwell
22/12/23
23/12/23
24, 25/12/23
26/12/23
27 - 29/12/23
30/12/23
31/12/23
01/01/24
02 - 04/01/24
26/01/24
Open - 8am - 4:30pm
Open - Limited services
Closed
Open - Limited front lift and rear lift services only
Open - 8am - 4:30pm
Open - Limited services
Closed
Open - Limited front lift services only
Open - 8am - 4:30pm
Open - Limited front lift and rear lift services only
Wodonga
22/12/23
23 -25/12/23
26/12/23
27 -29/12/23
30, 31/12/23
01/01/24
02 - 04/01/24
26/01/24
Open - 6am - 5pm
Closed
Open - Limited services
Open - 6am - 5pm
Closed
Open - Limited services
Open - 6am - 5pm
Open - Limited services
Central/Swan Hill
22/12/23
23 - 25/12/23
26/12/23
27/12/23
28, 29/12/23
30, 31/12/23
01/01/24
02 - 04/01/24
26/01/24
Open
Closed
Open - Limited services
Closed
Open
Closed
Open - Limited services
Open
Open - Limited services
Echucha/Cohuna
22/12/23
23 - 26/12/23
27, 28, 29/12/23
30, 31/12/23 & 01/01/24
02 - 04/01/24
26/01/24
Open 9am - 5pm
Closed
Open 9am - 5pm
Closed
Open 9am - 5pm
Open - Limited services
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New South WalesView our operational hours
Sydney Metro
22/12/23
23, 24/12/23
25/12/23
26, 27/12/23
28, 29/12/23
30, 31/12/23
01/01/24
02 -04/01/24
26/01/24
Open
Open - No adhoc services
Closed
Open - Limited services
Open
Open - No adhoc services
Open - Limited services
Open
Open - Limited services
ACT
22 - 24/12/23
25/12/23
26/12/23
27 -31/12/23
01/01/24
02 -04/01/24
26/01/24
Open
Closed
Open - Limited services
Open
Open - Limited services
Open
Open - Limited services
Illawarra
22, 23/12/23
24/12/23
25/12/23
26 - 30/12/23
31/12/23
01/01/24
02 -26/01/24
Open
Open - No adhoc services
Closed
Open
Closed
Open - No adhoc services
Open
Newcastle
22 - 24/12/23
25/12/23
26/12/23 - 26/01/24
Open
Closed
Open
Wagga
22/12/23
23 - 25/12/23
26/12/23
27 - 29/12/23
30/12/23 -
01/01/24
02 - 04/01/24
26/01/24
Open
Closed
Open - Limited services
Open
Closed
Open
Open - Limited front lift services only
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QueenslandView our operational hours
Brisbane
22/12/23
23 - 26/12/23
27 - 29/12/23
30/12/23 - 01/01/24
02 - 04/01/24
26/01/24
Open - 8am - 4pm
Closed
Open - 8am - 4pm
Closed
Open - 8am - 4pm
Closed
Gold Coast
22/12/23
23 - 26/12/23
27 - 29/12/23
30/12/23 -
01/01/24
02 - 04/01/24
26/01/24
Open - 9am - 4pm
Closed
Open - 9am - 4pm
Closed
Open - 9am - 4pm
Closed
Toowoomba
22/12/23
23 - 26/12/23
27 - 29/12/23
30/12/23 - 01/01/24
02 - 04/01/24
26/01/24
Open
Closed
Open
Closed
Open
Closed
Surat/Gladstone
22/12/23
23, 24/12/23
25/12/23
26/12/23
27 - 29/12/23
30/12/23
31/12/23 & 01/01/24
02 - 04/01/24
26/01/24
Open 6am - 4pm
Open - Front lift hospitality customers only
Closed
Open - Front lift hospitality customers only
Open - Limited services 6am - 4pm
Open - Front lift hospitality customers only
Closed
Open 6am - 4pm
Closed
Mackay
22/12/23
23/12/23
24 - 25/12/23
26/12/23
27 - 29/12/23
30/12/23
31/12/23
01/01/24
02 - 04/01/24
26/01/24
Open
Open - Limited services
Closed
Open - Front lift services only
Open
Open - Front lift services only
Closed
Open - Front lift services only
Open
Open - Front lift services only
Rockhampton
22/12/23
23/12/23
24 - 25/12/23
26 - 29/12/23
30/12/23
31/12/23
01/01/24
02 - 04/01/24
26/01/24
Open 7am - 3pm
Open - Limited services 5am - 9am
Closed
Open - 7am - 2pm
Open 5am - 9am
Closed
Open - Front lift only
Open - 7am - 3pm
Open - Front lift only
Townsville
22/12/23
23, 24/12/23
25/12/23
26/12/23
27 - 29/12/23
30/12/23 -
01/01/24
02 - 04/01/24
26/01/24
Open
Open - Limited front lift services only
Closed
Open - Limited front lift services only
Open
Open - Limited front lift services only
Open
Open - Limited front lift services only
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Western AustraliaView our operational hours
Gerladton
22/12/23
23/12/23
24, 25/12/23
26/12/23
27/12/23
28/12/23
29/12/23
30/12/23
31/12/23
01/01/24
02 - 04/01/24
26/01/24
Open 7:30am - 3:30pm
Open - Limited services
Closed
Open - Limited services
Open 7:30am - 3:30pm
Open 7am - 3:30pm
Open 7am - 5pm
Open - Limited services
Closed
Open - Limited services
Open - 7am - 3:30pm
Open - Limited services
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South AustraliaView our operational hours
South Australia
22/12/23
23/12/23
24, 25/12/23
26/12/23
27/12/23
28, 29/12/23
30/12/23
31/12/23
01/01/24
02 - 04/01/24
26/01/24
Open
Open - No adhoc services
Closed
Open - Limited services
Open 7am - 3pm
Open
Open - No adhoc services
Closed
Open - Limited services
Open
Open - Limited services
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TasmaniaView our operational hours
Tasmania South
22/12/23
23, 24/12/23
25/12/23
26/12/23
27 - 29/12/23
30/12/23
31/12/23 & 1/01/24
02 - 04/01/24
26/01/24
Open
Open - Limited services
Closed
Open - Limited services
Open
Open - No adhoc services
Open - Limited services
Open
Open - Limited services
Tasmania North
22/12/23
23/12/23
24/12/23
25/12/23
26/12/23
27, 28/12/23
29/12/23
30/12/23 & 01/01/24
02 - 04/01/24
26/01/24
Open 4am - 2pm
Open - Limited services 4am - 2pm
Open - Limited services 4am - 2pm
Open - 4am - 2pm
Open - 4am - 2pm
Open 4am - 5:30pm
Open 4am - 5pm
Open - Limited services 4am - 2pm
Open 4am - 5:30pm
Open - Limited services 4am - 5:30pm
Tasmania North West
22/12/23
23, 214/12/23
25/12/23
26/12/23
27/12/23
28/12/23
29/12/23
30/12/23 & 01/01/24
02 - 04/01/24
26/01/24
Open 6:30am - 5pm
Open - Limited services 4am - 2pm
Closed
Open - Limited services 4am - 2pm
Open 4am - 5pm
Open 4am - 5:30pm
Open 4am - 5pm
Open - Limited services 4am - 2pm
Open 4am - 5:30pm
Open - Limited services 4am - 5:30pm