Veolia is committed to ensuring our energy contracts are managed in line with scope and continuous improvement initiatives.
What is our general energy contract management structure?
This is highly dependent on the nature of energy services to be provided. However, the most common contract models have been illustrated below:
In addition to above, we have our customer service centre, who are responsible for handling day-to-day service queries.
Are there any set processes for ensuring all energy contract management needs are met?
Yes, Veolia has regular toolbox talks with all energy team members, where we have round-table discussions that focus on particular issues as they pertain to safety or works as well as the industry.
In addition, we have:
- Monthly contract meetings
- Monthly operations/maintenance meetings
- Quarterly strategic contract meetings
- Annual review meetings.
Want to learn more about Veolia’s energy contract management practices?
If you wish to speak to someone, please submit an online enquiry to our customer service team or call us at 1800 531 988.
In New Zealand
If you wish to speak to someone, please submit an online enquiry to our customer service team or call us at 0800 325 542.